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Terms & Conditions

Please read these terms carefully before using TecoTran Global Limited's services. By using our services, you agree to these terms and conditions.

Legal Framework
User Protection
Clear Guidelines

Last Updated: January 15, 2025

Effective Date: January 15, 2025

Version: 2.1

Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Tecotran Global Limited ("Company," "we," "our," or "us") regarding your use of our services.

By accessing our website, using our services, or engaging with our company in any capacity, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations.

If you do not agree with any part of these Terms, you must discontinue use of our services immediately.

These Terms apply to all users of our services, including but not limited to visitors, customers, and business partners.

Description of Services

Tecotran Global Limited provides comprehensive technology and business solutions, including:

Professional translation and localization services for documents, websites, and multimedia content

Business consulting and strategic advisory services

Digital transformation solutions and technology implementation

Software development and system integration services

Training and capacity building programs

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

Service availability may vary based on location, technical requirements, and business considerations.

User Accounts and Registration

To access certain services, you may be required to create an account and provide accurate, complete, and current information.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You must immediately notify us of any unauthorized use of your account or any other breach of security.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

Users must be at least 18 years old or the age of majority in their jurisdiction to create an account.

Account Security

You agree to use strong passwords and enable two-factor authentication when available

You must not share your account credentials with third parties

You are liable for all activities conducted through your account

Account Termination

Either party may terminate the account relationship at any time with written notice

Upon termination, your right to use the services ceases immediately

We may retain certain information as required by law or for legitimate business purposes

Acceptable Use Policy

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

Violate any applicable laws, regulations, or third-party rights

Upload, transmit, or distribute any content that is illegal, harmful, threatening, abusive, defamatory, or otherwise objectionable

Interfere with or disrupt our services or servers connected to our services

Attempt to gain unauthorized access to any portion of our services or systems

Use our services to transmit spam, chain letters, or other unsolicited communications

Impersonate any person or entity or misrepresent your affiliation with any person or entity

Engage in any activity that could harm our reputation or business interests

Intellectual Property Rights

All content, features, and functionality of our services, including but not limited to text, graphics, logos, icons, images, audio clips, and software, are owned by Tecotran Global Limited or its licensors.

Our services and their original content are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use our services for their intended purpose.

You may not reproduce, distribute, modify, create derivative works, publicly display, republish, download, store, or transmit any of our content without our prior written consent.

User-Generated Content

You retain ownership of content you submit to us for translation or processing

By submitting content, you grant us a license to process, store, and use it as necessary to provide our services

You represent that you have all necessary rights to submit the content to us

Trademark Rights

Tecotran Global Limited and our logos are trademarks of our company

You may not use our trademarks without our express written permission

All other trademarks mentioned are the property of their respective owners

Payment Terms and Billing

Payment terms vary depending on the specific services provided and will be outlined in your service agreement or invoice.

All prices are quoted in the currency specified and are subject to applicable taxes.

Payment is due within the timeframe specified in your invoice, typically 30 days from the invoice date.

We accept various payment methods including bank transfers, credit cards, and mobile money (where available).

Late payments may be subject to interest charges and service suspension.

All sales are final unless otherwise specified in writing.

Pricing and Quotes

Quotes are valid for 30 days unless otherwise specified

Prices may vary based on project complexity, urgency, and scope

Additional charges may apply for expedited services or scope changes

Refunds and Cancellations

Refund policies vary by service type and will be specified in your agreement

Cancellations must be made in writing and may be subject to cancellation fees

Work already completed at the time of cancellation will be billed accordingly

Confidentiality and Non-Disclosure

We understand that you may share confidential information with us in the course of providing our services.

We commit to maintaining the confidentiality of your information and not disclosing it to third parties without your consent, except as required by law.

Our employees and contractors are bound by confidentiality agreements and professional standards.

Confidential information includes but is not limited to business strategies, financial data, technical specifications, and proprietary content.

This confidentiality obligation survives the termination of our business relationship.

Limitation of Liability

To the fullest extent permitted by applicable law, Tecotran Global Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services.

Our total liability for any claims arising from our services shall not exceed the amount you paid us in the 12 months preceding the claim.

We do not warrant that our services will be uninterrupted, error-free, or completely secure.

You acknowledge that you use our services at your own risk and that we provide them "as is" without warranties of any kind.

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of the above limitations may not apply to you.

Force Majeure

We shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to:

Acts of God, natural disasters, pandemics, or other public health emergencies

War, terrorism, civil unrest, or government actions

Labor disputes, strikes, or other industrial actions

Internet outages, telecommunications failures, or power disruptions

Failure of third-party service providers or suppliers

In such events, we will make reasonable efforts to minimize delays and notify affected customers promptly.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Ghana, without regard to conflict of law principles.

Any disputes arising from these Terms or our services shall be resolved through the following process:

First, through good faith negotiations between the parties

If negotiations fail, through binding arbitration in Accra, Ghana, under the rules of the Ghana Arbitration Centre

The arbitration shall be conducted in English, and the decision shall be final and binding on both parties.

Notwithstanding the above, either party may seek injunctive relief in a court of competent jurisdiction to protect intellectual property rights or confidential information.

Termination

Either party may terminate these Terms and any associated service agreements with written notice as specified in the relevant agreement.

We may terminate or suspend your access to our services immediately, without prior notice, for any breach of these Terms.

Upon termination, all rights and licenses granted to you will cease, and you must discontinue use of our services.

Provisions that by their nature should survive termination will remain in effect, including intellectual property rights, confidentiality obligations, and limitation of liability.

Changes to These Terms

We reserve the right to modify these Terms at any time to reflect changes in our services, legal requirements, or business practices.

Material changes will be communicated through:

Email notification to registered users

Prominent notice on our website

Direct communication for ongoing service agreements

Your continued use of our services after changes are made constitutes acceptance of the modified Terms.

If you do not agree to the changes, you must discontinue use of our services.